Question 1

What is Cryptool?

Accepted Answer

Cryptool is an all-in-one investor management platform for crypto. It combines portfolio tracking, capital raising, OTC trading, and group/fund management in a single multichain dashboard. The platform serves three audiences: retail investors who want clean tracking and notifications, fund managers and VCs who need group and pool creation, and projects running token raises end-to-end.

Question 2

Which blockchains does Cryptool support?

Accepted Answer

Cryptool is live on MultiversX, Ethereum, and BNB Chain. Polygon, Arbitrum, Avalanche, Optimism, and Solana are coming next. The platform supports all chains and all wallets for over 90% of its features.

Question 3

How much does Cryptool cost?

Accepted Answer

Cryptool offers a free tier and paid plans. For users: Free ($0), For Users (from $2.99/mo), and For Advanced Users (from $7.99/mo). For admins: Manager (from $39.99/mo, for VCs and fund managers) and Enterprise (from $119.99/mo, with white-label and API integration). Plans can be upgraded or downgraded at any time.

Question 4

Who is Cryptool for?

Accepted Answer

Cryptool is built for three audiences. Retail investors and active traders use it for portfolio tracking, automated management, and lower trading fees. Fund managers, VCs, and group admins use it to create pools, manage members, and run capital raises. Projects use it to run token raises and distribute capital end-to-end.

Question 5

What services does Cryptool provide?

Accepted Answer

Cryptool covers four core services: Portfolio (multichain portfolio tracking and automated management), Raise (capital raising with pool creation, vesting, and distribution), Market (OTC trading and listings), and a calendar module for vesting and event reminders. All four are accessible from a single dashboard.

Question 6

Is Cryptool secure?

Accepted Answer

Cryptool emphasizes transparency and on-chain auditability. The $CTO token, buy-back program, and vesting schedules are documented and verifiable on-chain. Smart contract development is handled by a dedicated external team (Buidly), and the platform is non-custodial — users connect their own wallets and retain control of their assets.

Question 7

Is Cryptool non-custodial?

Accepted Answer

Yes. Cryptool is fully non-custodial. Users connect their own self-custody wallets to the platform, and Cryptool never holds private keys, funds, or signing authority. Every transaction is signed by the user's wallet directly. This means users retain full control over their assets at all times.

Question 8

What is the $CTO token?

Accepted Answer

$CTO is the native token of the Cryptool platform. It is engineered for long-term sustainability with a buy-back program, staking rewards, and performance-based unlocks. The full tokenomics — utility, distribution, vesting, and the long-term sustainability model — is documented in the tokenomics paper.

Question 9

Where is Cryptool based?

Accepted Answer

Cryptool is based in Geneva, Switzerland and operates remote-first across the EU and APAC. The team is reachable via info@cryptool.io for general enquiries, with dedicated channels for press (press@cryptool.io), investors (investors@cryptool.io), and partnerships (partners@cryptool.io).

Question 10

How do I get started with Cryptool?

Accepted Answer

Sign up at app.cryptool.io and connect your wallet. The free tier lets you create one portfolio with one chain and up to 5 manual investments — enough to explore the platform. Upgrade to a paid User tier when you outgrow the free limits, or to a Manager/Enterprise admin tier if you are running a fund or group.

Question 11

How does the Cryptool Raise service work?

Accepted Answer

The Raise module lets fund managers, VCs, and projects run capital raises on-chain. Admins create a pool or deal, set raise terms (target amount, soft cap, hard cap, vesting), and distribute allocations automatically when the raise closes. Distribution and vesting reminders are built in, and the entire flow is auditable on-chain.

Question 12

Does Cryptool support white-label deployments?

Accepted Answer

Yes. The Enterprise tier ($119.99/mo+) includes white-label deployments, custom group URLs, and API integration. This is suited for VC funds, accelerators, and crypto-native institutions that want their own branded environment running on Cryptool's infrastructure.

Question 13

How can I contact the Cryptool team?

Accepted Answer

Email info@cryptool.io for general enquiries (replies within 24 hours, Monday-Friday). For a guided walkthrough, book a 30-minute call via Calendly at calendly.com/cryptool_io. Specialised inboxes: press@cryptool.io for media, investors@cryptool.io for LPs and allocators, partners@cryptool.io for integrations.

Question 14

How does the Cryptool Portfolio module work?

Accepted Answer

The Portfolio module gives users a unified, multichain view of their crypto holdings. It tracks balances and performance across MultiversX, Ethereum, and BNB Chain in real time, supports both manual and automated portfolio management, and provides notifications for vesting events, deposits, and key milestones. Free-tier users get one portfolio with one chain; paid tiers unlock unlimited portfolios across up to ten chains.

Question 15

How does the Cryptool Market service work?

Accepted Answer

The Market module handles OTC trading and listings. Users can create or respond to OTC offers across supported chains, with platform-managed escrow and on-chain settlement. Listing fees scale by tier: 5.0 percent on Free, 2.0 percent on User and Advanced User tiers, and 1.5 percent on Manager and Enterprise.

Question 16

How is Cryptool different from a centralised exchange?

Accepted Answer

Cryptool is non-custodial and multichain — users keep their assets in their own wallets, and trades settle on-chain. Centralised exchanges (CEXs) custody user funds and run their order books off-chain. Cryptool also unifies portfolio tracking, capital raising, and OTC trading in one product, whereas a CEX is primarily a trading venue.

Question 17

How is Cryptool different from DeBank or Zerion?

Accepted Answer

DeBank and Zerion are primarily portfolio trackers. Cryptool covers portfolio tracking too, but adds capital raising (with pool creation, vesting, and distribution), OTC trading, and group/fund management — modules that portfolio trackers don't offer. Cryptool also targets fund managers and projects directly with admin-tier features like white-label deployments and member management at scale.

Question 18

What wallets does Cryptool support?

Accepted Answer

Cryptool supports all major self-custody wallets that connect via WalletConnect or native chain wallets. This includes MetaMask, Trust Wallet, Ledger (via WalletConnect or native bridges), and chain-specific wallets like xPortal for MultiversX. Hardware wallets are fully supported because Cryptool never handles private keys.

Question 19

Are there platform fees on Cryptool?

Accepted Answer

Yes, fees vary by tier and action. Deposit fees are 1.5 percent on Free and 0.4 percent on paid User tiers. Trade fees on listing value are 5.0 percent on Free, 2.0 percent on User and Advanced User, and 1.5 percent on Manager and Enterprise. Raise fees on the total raised amount are 0.8 percent on Advanced User, 0.5 percent on Manager, and 0.4 percent on Enterprise. Distribution fees per batch are 0.8 percent on Advanced User, $3.00 on Manager, and $1.00 on Enterprise.

Question 20

Does Cryptool require KYC?

Accepted Answer

Cryptool itself is non-custodial and does not require KYC for basic platform usage — users connect their wallets and retain full control. KYC may be required for specific raise or pool participation if the project running that raise has set KYC as a requirement, but that is determined by the deal organiser, not by Cryptool.

Question 21

Can projects run their own raise on Cryptool?

Accepted Answer

Yes. Projects on the Manager or Enterprise tier can create pools and deals to run their own capital raises. Setup includes target amount, soft and hard caps, vesting schedule, and KYC requirements if needed. Allocations are distributed automatically when the raise closes, with vesting and distribution reminders built into the platform.

Question 22

How does vesting work on Cryptool?

Accepted Answer

Cryptool supports configurable vesting schedules for any pool or raise. Admins set the vesting parameters (cliff, duration, unlock cadence) at deal creation. The platform tracks vesting state on-chain, sends reminders to participants when unlocks are due, and automates distribution at each unlock event. The full vesting schedule is auditable on-chain.

Question 23

Does Cryptool have an API?

Accepted Answer

Yes — API integration is included on the Enterprise tier ($119.99/mo+). This allows institutional users and integration partners to read portfolio data, create deals programmatically, and embed Cryptool functionality into their own systems. The Manager and lower tiers do not include API access.

Question 24

What is the team behind Cryptool?

Accepted Answer

Cryptool is built by a team with 20+ combined years of blockchain expertise and 26+ years of business experience leading multi-million-dollar projects across finance, fintech, and Web3. Smart contract development is handled by Buidly, platform development by Kyano Digital, incorporation and legal by Morgaine Group, and digital design by Sherbert Lemon UK. The full team and partner roster is published on the About page.

Question 25

What is the development roadmap for Cryptool?

Accepted Answer

Cryptool follows a five-phase delivery plan from inception through global expansion. The platform is currently live with portfolio, raise, market, and group management modules across MultiversX, Ethereum, and BNB Chain. Upcoming phases add Polygon, Arbitrum, Avalanche, Optimism, and Solana support, plus expanded enterprise features and API integration. The full roadmap is published in the documentation.

Question 26

Are there transaction limits on Cryptool?

Accepted Answer

Limits scale with plan tier. Free has 1 portfolio, 1 chain per wallet, and 5 manual investments. The User tier ($2.99/mo) raises this to unlimited portfolios, 5 chains per wallet, and 5 wallets per account. Advanced User ($7.99/mo) further raises chains to 10 and wallets to unlimited, plus enables group creation up to 50 members. Admin tiers (Manager, Enterprise) have unlimited wallets and 1,000 to unlimited group members.

Question 27

Are there mobile apps for Cryptool?

Accepted Answer

Cryptool runs as a responsive web application accessible from any modern mobile or desktop browser at app.cryptool.io. The web app is optimised for both desktop and mobile use. Native iOS and Android apps are not currently published — users connect via mobile browser and the wallet of their choice.

Question 28

How does Cryptool handle data privacy?

Accepted Answer

Cryptool is non-custodial and stores no private keys or sensitive financial data tied to user identity. The platform uses Google Analytics 4 with Consent Mode v2 — analytics cookies only fire after users explicitly accept the cookie banner, and ad-related signals are denied by default. The platform's privacy policy is available in the documentation.

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