Market / OTC Terms

Please note that these terms will be updated periodically.

Welcome to the Cryptool Terms of Service. This document outlines the rules and conditions governing your use of the Cryptool Market Module, including Over-the-Counter (OTC) trading features.

Acceptance of these Terms

By accessing or using the Market Module Services (including OTC trading), you acknowledge that you have read, understood, and agree to be bound by these Market / OTC Terms. If you do not accept these terms in their entirety, please refrain from using the Market Service.

Scope of these Terms

• These terms govern your access to and use of the Cryptool service known as 'Market', including Allocation Trading, Public Trading, Broker Sales, and OTC execution between qualified counterparties.
• These Market / OTC Terms supplement and should be read alongside the Cryptool Terms of Use. In the case of any conflict, these terms take precedence for the Market Service only.
• Cryptool reserves the right to modify these terms at any time, in accordance with the Terms of Use.

Eligibility

OTC trading on Cryptool may only be available to users who meet certain eligibility criteria set by the relevant Group, Platform, or Project Admin. These criteria can include completion of platform or Group-level Identity Verification, jurisdiction/eligibility restrictions, and minimum trade sizes. Any such Identity Verification is a private, platform-level trust and eligibility check only; it is not regulated KYC, AML, CFT, or sanctions screening, does not constitute regulatory compliance, and does not make Cryptool, any Group, or any Admin a regulated, licensed, or supervised entity. Cryptool or the relevant Admin may suspend or terminate your access to OTC features if you do not meet these criteria on an ongoing basis.

OTC availability is configured by each Group and is not universally enabled. A Group Admin controls, through Group settings, whether: (a) OTC trades are enabled or disabled for the Group; (b) OTC trades are permitted with counterparties outside the Group; and (c) completion of Identity Verification is required before a member may participate in OTC trades. As a result, OTC features, counterparties, and verification requirements may differ from one Group to another, and a Group may enable or disable them at any time.

Separately from any regulated eligibility criteria, access to the Market Service may also require completion of platform or Group-level Identity Verification. Identity Verification is a trust and eligibility check only; it is distinct from any eligibility or compliance obligations that may apply to you directly. If your Identity Verification fails, expires or is revoked, Cryptool may suspend your access to quoting, execution or settlement.

Quote, Execution and Settlement

• Quotes: Quotes provided through the Market Module are indicative until expressly accepted. Once accepted, a quote becomes a binding order between counterparties.
• Execution: Orders are executed on a best-efforts basis. Cryptool does not act as principal or counterparty unless explicitly stated in the specific product page.
• Settlement: Settlement timing, supported networks, and delivery methods are specified on the relevant deal page. You are responsible for providing accurate wallet addresses for delivery; Cryptool is not liable for losses caused by incorrect destination information.

Fees and Pricing

Applicable fees (platform fee, broker fee, spread, network fees) are disclosed on each deal page prior to execution. Fees are deducted from the trade proceeds or pre-funded as described at the time of booking. Cryptool may adjust fees at its sole discretion.

Prohibited Activities

• Market manipulation, wash trading, spoofing, front-running, and coordinated pump-and-dump activity are strictly prohibited.
• Using the Market Service to launder proceeds of crime, evade sanctions, or engage in terrorism financing is strictly prohibited.
• Using Cryptool for the benefit of any sanctioned party or restricted jurisdiction is strictly prohibited.
• Circumventing rate limits, trade limits, or programmatic access restrictions without written consent is strictly prohibited.

Risk Disclosure

OTC trading involves substantial risk, including counterparty, liquidity, slippage, custody, and settlement risk. Prices may move significantly during quote or settlement windows. You may incur partial or total loss of principal. Please review the Cryptool Risk Warning before engaging in any Market Service activity.

No Advice and No Guarantee

Information displayed in the Market Module (prices, size, indications of interest) is informational only. Cryptool does not recommend any trade, does not guarantee execution at any specific price, and is not your broker, agent, or fiduciary. All trading decisions are your sole responsibility.

Identity Verification and Eligibility

For the avoidance of doubt, the Identity Verification feature available to Groups (including any facility for a Group Admin to mark a member as verified) is a private, platform-level trust check. It is not regulated KYC, AML, CFT or sanctions screening, does not constitute regulatory compliance, and does not make Cryptool, any Group or any Group Admin a regulated, licensed or supervised entity. A Group Admin's designation of a member as "verified" has no legal or regulatory effect.

Because the Market Service is non-custodial, Cryptool never holds your Assets and cannot freeze, seize, or reverse your transactions — you sign and submit each trade yourself from your own wallet, and settlement occurs directly between counterparties on-chain. Where a Group, Platform, or Admin requires Identity Verification or other eligibility information as a condition of access, you agree to respond promptly to those requests. If you do not, or if verification fails, expires, or is revoked, Cryptool or the relevant Admin may withhold or disable your access to quoting, execution, or settlement features going forward, but cannot alter or unwind transactions you have already signed.

Data, Recordings and Communications

All communications conducted through Cryptool's Market Module, including chat, quote requests, trade confirmations and dispute records, may be logged and retained for compliance, audit, and dispute-resolution purposes in accordance with the Privacy Policy.

Dispute Resolution

In case of a trade dispute, please contact support within 48 hours of the alleged event. Cryptool will review platform records and, where appropriate, mediate between counterparties. The Cryptool Terms of Use governs arbitration, class-action waiver, and governing-law provisions.

Changes and Termination

Cryptool may update, suspend, or terminate your access to the Market Service for any reason consistent with the Cryptool Terms of Use. Continued use of the Market Service after changes to these terms constitutes acceptance of the updated terms.